2nd Life SA

2nd Life South Africa processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

By using the Platform, you consent to the processing of personal information as described in this policy.

This policy applies to all personal information processed through the Platform in connection with user accounts, listings, communications, and related services.

We collect personal information necessary to operate the Platform, including:

• Identity information (name, company name if applicable)
• Contact information (email, phone number, physical address)
• Location information (city and province)
• Usage information (interaction with the Platform)
• Communication records exchanged through the Platform

Personal information is processed to:

• Facilitate connections between Material Providers and Collectors
• Display listings
• Enable communication between users
• Send Platform-related notifications
• Improve services and user experience
• Comply with legal obligations
• Maintain security and prevent misuse

We may share personal information with:

• Other users: Limited listing-related details only
• Service providers: Hosting, infrastructure, and communication services
• Authorities: Where legally required

We do not sell personal information to third parties.

Personal information is retained only as long as necessary:

• Listings: While active
• User accounts: Until deletion is requested
• Communication records: 2 years
• Legal records: As required by law

We apply reasonable technical and organisational safeguards, including:

• Secure data transmission (HTTPS)
• Access controls
• Periodic security reviews
• Staff awareness and training

Subject to applicable law, users may:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information (subject to legal retention obligations)
• Object to processing
• Withdraw consent
• Lodge a complaint with the Information Regulator

We may update this Privacy Policy from time to time. Changes will be posted on the Platform.

Email: admin@2ndlifeSA.co.za

Phone: +27 21 123 4567

Address: Cape Town, Western Cape, South Africa